1. Our Commitment to Child Safety
Sugare is committed to maintaining a safe environment and protecting children from child sexual abuse and exploitation (CSAE).
Sugare is an adults-only platform. Users must be at least 18 years old to create an account or use the platform.
We maintain a zero-tolerance approach toward child sexual abuse, exploitation, grooming, and any activity that endangers minors. We actively implement age verification checkpoints and swift administrative remedies to preserve the integrity of our community.
2. Prohibited Content and Behaviour
Sugare strictly prohibits:
Violations will result in immediate account suspension or permanent termination without prior notice.
3. Reporting and User Feedback
Users can report suspicious profiles, inappropriate messages, or child safety concerns through the reporting functionality available within the Sugare app:
- In-App Report Feature: On any profile or inside any chat conversation, tap the options menu (
•••), select Report User, and choose the underage or appropriate safety category. - Direct Safety Email: You can also report immediate safety concerns directly to our Trust & Safety desk at sugare.app@gmail.com.
We encourage users to report any suspected child exploitation or abuse immediately. All child safety reports will be reviewed with urgency and appropriate action will be taken.
4. Moderation and Enforcement
Sugare takes reports of CSAE and CSAM seriously.
When we become aware of suspected prohibited content or behaviour, our moderation and compliance teams will:
5. Cooperation with Law Enforcement & Global Hotlines
Sugare complies with statutory legal obligations and cooperates with domestic and international child protection entities:
- National Center for Missing & Exploited Children (NCMEC): When CSAM or child exploitation is detected, we preserve evidence and file reports through the NCMEC CyberTipline.
- National Cyber Crime Reporting Portal (India): We comply with the Protection of Children from Sexual Offences (POCSO) Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, escalating actionable evidence to the Indian cybercrime portal (cybercrime.gov.in).
- Emergency Law Enforcement Inquiries: Law enforcement officers may submit formal preservation and legal requests through our dedicated legal intake channel.
6. Child Safety Contact
For child safety escalations, urgent law enforcement inquiries, or questions regarding these standards, contact our designated safety team: