Sugare Help Center
Contact & Support
We are dedicated to providing responsive, discreet assistance for our community. Reach out for account assistance, billing inquiries, or safety concerns.
Official Support Email
Direct channel for general account questions, technical bug reports, feedback, and verification assistance.
Expected Response: Within 24–48 business hours
In-App Purchases & Billing
For questions about Google Play purchases, trial status, or duplicate transaction receipts:
- Include your Google Play Order ID (
GPA.xxxx-xxxx-xxxx-xxxxx). - Include your registered email address.
Privacy & Account Deletion
Want to permanently delete your profile, photos, and match history? You can perform deletion directly in the app or submit a web request.
Quick Policy Directory
Privacy Policy
How data, photos, location, and billing tokens are managed.
Terms and Conditions
18+ user agreement, pricing plans, and platform rules.
Safety Guidelines
Critical precautions, scam awareness, and emergency guidance.
Community Guidelines
Standards of respect, zero-tolerance policies, and reporting.
Child Safety Standards
Zero tolerance for CSAE/CSAM and dedicated reporting procedures.
Cookie Policy
Information regarding website cookies and device storage.
Entity Information
Legal Name: [Legal Entity / Company Name]
Operational Address: [Registered Office Address, City, State, Postal Code, India]
Jurisdiction: [Jurisdiction / Competent Courts, India]
Note: For security and privacy purposes, physical visits are by prior appointment only. All consumer inquiries must be initiated via official support email.